Privacy Policy
Last updated: January 1, 2026
Student Doc Relief ("we," "us," or "our") provides private, fee-based document preparation assistance for federal student loan applications. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you request a document review or submit our contact form, we may collect your name, email address, phone number, loan and servicer information, income documentation, and any other information you choose to provide.
How We Use Your Information
We use the information you provide to:
- Review your situation and prepare document checklists relevant to your federal loan programs
- Prepare application paperwork on your behalf, for your review and signature
- Communicate with you about your document preparation request by phone, email, or text
- Maintain records required for quality and compliance purposes
Information Security
Documents and personal information you share with us are transmitted and stored using industry-standard encryption. Access is limited to personnel who need the information to prepare your application.
Sharing of Information
We do not sell your personal information. We may share your information with your loan servicer or the Department of Education solely as necessary to submit the application you've asked us to prepare, or with service providers who help us operate our business under confidentiality obligations.
Your Choices
You may request access to, correction of, or deletion of your personal information, or opt out of marketing communications at any time, by contacting us at support@studentdocrelief.com or (855) 555-0199. Replying STOP to any text message will opt you out of further texts.
Free Government Resources
We are a private document preparation company, not affiliated with the Department of Education or any government agency. Free alternatives exist at studentaid.gov.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
Questions about this Privacy Policy can be sent to support@studentdocrelief.com or by calling (855) 555-0199.